Effective Date: 30 May 2024
1. Introduction
Welcome to The Virtual Office Mama. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
2. Information We Collect
Personal Information:
- Name
- Email address
- Telephone number
- Payment details
- Any other information you provide to us directly through our website, via email, or during consultations.
Automatically Collected Information:
- IP address
- Browser type and version
- Pages you visit on our site and the time you spend on them
- Operating system and device type
3. How We Use Your Information
We use your information to:
- Provide and manage our services
- Process payments and manage your account
- Communicate with you about our services, updates, and promotional offers
Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual Necessity: To fulfill the contract, we have with you.
Consent: Where you have given explicit consent.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights.
5. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who provide services on our behalf, such as payment processing and email delivery.
Legal Requirements: If required by law or in response to legal requests.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no security system is completely infallible, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting obligations.
8. Your Rights
Under the GDPR, you have the following rights:
Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Restriction: Request restriction of processing your personal data.
Data Portability: Request transfer of your data to another party.
Objection: Object to the processing of your data in certain circumstances.
Withdraw Consent: Withdraw consent where we are relying on consent to process your data.
To exercise your rights, please, contact us at info@thevirtualofficemama.com.
9. Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not function properly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please, contact us at:
The Virtual Office Mama
Email: info@thevirtualofficemama.com
Website: www.thevirtualofficemama.com
By using our website and services, you consent to the terms of this Privacy Policy. Thank you for trusting The Virtual Office Mama with your business support needs.